What Creditors Can and Cannot Do During Chapter 13

Damon Duncan By Damon Duncan, Board-Certified Specialist 10 min read
Chapter 13 Bankruptcy

The Short Answer

When you file Chapter 13, the automatic stay stops most creditors right away. They cannot call you, sue you, garnish your wages, repossess your car, or foreclose on your home while the stay is in place. Creditors can still file a claim to get paid through your plan, and in some cases ask the court for permission to collect again. But if they break the rules, they can be punished.

When you file Chapter 13 bankruptcy, you may worry the calls and letters will never stop. You might wonder if your creditors can still sue you, garnish your wages, or take your car. Those fears are normal. The good news is that Chapter 13 gives you real legal protection, and it changes what your creditors are allowed to do.

This article explains what creditors can and cannot do during Chapter 13 in North Carolina. We will keep it simple, honest, and easy to follow.

The Short Answer

The moment you file Chapter 13, a court order called the "automatic stay" goes into effect. This order stops most creditors from collecting from you. They cannot call you, sue you, garnish your wages, repossess your car, or foreclose on your home while the stay is in place.

Creditors still have some rights. They can file a claim to be paid through your court-approved plan. In some cases, they can ask the court for permission to start collecting again. But they cannot ignore the law, and if they break the rules, they can be punished.

What the Automatic Stay Does

The automatic stay is one of the most powerful parts of bankruptcy. It comes from federal law (11 U.S.C. § 362). The stay begins the second your case is filed. You do not have to wait for a hearing.

Here is what the automatic stay stops in most cases:

  • Phone calls and collection letters
  • Lawsuits over debts
  • Wage garnishment
  • Bank account freezes
  • Car repossession
  • Home foreclosure
  • Utility shut-offs (for a short time)

This is true for both Chapter 13 and Chapter 7 bankruptcy. The difference is that Chapter 13 also gives you a plan to catch up on missed payments over time.

What Creditors CANNOT Do During Chapter 13

Once you file, your creditors must stop most collection activity. They cannot:

  • Call you at home or at work
  • Send you demand letters
  • Sue you over a debt
  • Continue a lawsuit already filed
  • Garnish your paycheck
  • Freeze or take money from your bank account
  • Repossess your car
  • Start or finish a foreclosure
  • Try to collect directly from you instead of through the plan

If a creditor keeps calling or texting after they get notice of your bankruptcy, that is against the law. Courts in North Carolina take this seriously. In one recent case, a creditor who made several calls and texts a day after a bankruptcy notice was ordered to pay $5,000 in punitive damages, even though the person could not prove they lost money. Reckless disregard of the stay can cost a creditor real money.

What Creditors CAN Still Do During Chapter 13

Creditors are not powerless. The law gives them certain rights too. During Chapter 13, a creditor can:

  • File a "proof of claim" to get paid through your plan
  • Object to your plan if they think it is unfair
  • Ask the court for permission to collect again (called "relief from stay")
  • Continue to receive plan payments through the trustee
  • Keep their lien on secured property, like a house or car

For example, if you stop making your regular mortgage or car payment during the plan, the lender can ask the court to lift the stay. If the judge agrees, the lender may be allowed to foreclose or repossess. This is why staying current matters.

How Collection Works Through the Plan

In Chapter 13, you do not pay your creditors directly. Instead, you make one monthly payment to the Chapter 13 trustee. The trustee then pays your creditors based on your court-approved plan.

This is one reason the calls stop. Creditors get paid through the system, not by hounding you. Your plan lasts three to five years, depending on your income.

North Carolina has a strong Chapter 13 system. In the Middle District of North Carolina, more than half of all bankruptcy filings in 2025 were Chapter 13. That is well above the national average. The success rate here is also higher than in many other states.

Stopping Wage Garnishment and Foreclosure

Two of the biggest fears people have are losing their paycheck and losing their home. Chapter 13 can help with both.

If your wages are being garnished, filing Chapter 13 usually stops the garnishment right away. You can learn more on our page about how to stop wage garnishment.

If you are behind on your mortgage and facing foreclosure, Chapter 13 lets you catch up on the past-due amount over the life of your plan. You keep making your regular payment while paying off the back amount slowly. Many North Carolina homeowners use this to save their homes. See our page on how to stop foreclosure for more.

Chapter 7 vs. Chapter 13: How Creditor Protection Differs

Both chapters use the automatic stay. But they work in different ways. Here is a simple comparison.

Issue Chapter 7 Chapter 13
Stops creditor calls Yes, right away Yes, right away
Stops wage garnishment Yes Yes
Catch up on missed mortgage No Yes, through the plan
Length of protection A few months 3 to 5 years
Repay debt over time No Yes
Keep non-exempt property Harder Easier

Not sure which one fits your life? Our guide on Chapter 7 vs. Chapter 13 breaks it down in plain English.

What Happens If a Creditor Breaks the Rules?

If a creditor violates the automatic stay, you have rights. The bankruptcy court can order the creditor to pay your damages. In serious cases, the court can add punitive damages to punish the creditor.

A federal court ruled recently that these stay violation claims belong in bankruptcy court. That means a creditor often cannot force you into private arbitration to avoid the issue. The bankruptcy court can handle it directly.

Even after your case ends, certain protections continue. Courts have ruled that a mortgage company still has to follow fair debt collection laws, even on debts that were discharged.

If you think a creditor is breaking the rules, tell your attorney right away.

What Should You Do Next?

If creditors are pressuring you, take these calm steps:

  1. Write down what is happening. Keep a list of calls, letters, and lawsuits.
  2. Do not ignore lawsuits. A debt lawsuit can lead to garnishment if you do nothing.
  3. Gather your bills and income information. This helps an attorney review your options.
  4. Learn your options. Read about whether you need bankruptcy.
  5. Talk to a North Carolina bankruptcy attorney. A short conversation can bring real peace of mind.

You do not have to figure this out by yourself.

Talk to Duncan Law

If creditors are calling, suing, or garnishing your pay in North Carolina, you have options. Chapter 13 can stop most of that and give you a clear path forward. Duncan Law can review your situation and help you decide whether Chapter 7 or Chapter 13 makes sense for you.

You can book a free consultation online, or call the office closest to you:

  • Greensboro: (336) 856-1234
  • Charlotte: (704) 563-1224
  • Winston-Salem: (336) 245-4294
  • Asheville: (828) 348-5252
  • High Point: (336) 294-5800
  • Salisbury: (704) 297-4000

Duncan Law proudly serves clients throughout North Carolina, including Greensboro, Charlotte, Winston-Salem, Asheville, High Point, Salisbury, and nearby communities.

Frequently Asked Questions

Yes. Once a creditor gets notice of your bankruptcy, they must stop calling and writing. If they keep contacting you, that can be against the law.

It starts the moment your case is filed. You do not have to wait for a hearing or a judge's signature.

No, not for a debt covered by your bankruptcy. The automatic stay stops new lawsuits and pauses ones already filed.

Not without court permission. As long as you stay current on your plan and any car payments, the lender cannot repossess your vehicle.

A creditor can ask the court to lift the stay. If the judge agrees, that creditor may be allowed to collect again. Staying current is very important.

Yes. You pay the trustee each month, and the trustee pays your creditors based on your approved plan. Creditors file a claim to receive payment.

Yes. A creditor can object if they believe the plan is unfair or not proposed in good faith. The judge decides whether the plan is approved.

The court can order the creditor to pay your damages. In serious cases, the court can also order extra punitive damages to punish the creditor.

In most cases, yes. Filing stops the foreclosure, and your plan lets you catch up on the past-due mortgage over three to five years.

Filing Chapter 13 usually stops wage garnishment right away. Your future income then goes toward your plan instead of to the garnishment.

{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Do creditors have to stop calling once I file Chapter 13?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Once a creditor gets notice of your bankruptcy, they must stop calling and writing. If they keep contacting you, that can be against the law." } }, { "@type": "Question", "name": "How fast does the automatic stay start?", "acceptedAnswer": { "@type": "Answer", "text": "It starts the moment your case is filed. You do not have to wait for a hearing or a judge's signature." } }, { "@type": "Question", "name": "Can a creditor still sue me during Chapter 13?", "acceptedAnswer": { "@type": "Answer", "text": "No, not for a debt covered by your bankruptcy. The automatic stay stops new lawsuits and pauses ones already filed." } }, { "@type": "Question", "name": "Can a creditor take my car during Chapter 13?", "acceptedAnswer": { "@type": "Answer", "text": "Not without court permission. As long as you stay current on your plan and any car payments, the lender cannot repossess your vehicle." } }, { "@type": "Question", "name": "What if I fall behind on my plan payments?", "acceptedAnswer": { "@type": "Answer", "text": "A creditor can ask the court to lift the stay. If the judge agrees, that creditor may be allowed to collect again. Staying current is very important." } }, { "@type": "Question", "name": "Can creditors get paid during Chapter 13?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You pay the trustee each month, and the trustee pays your creditors based on your approved plan. Creditors file a claim to receive payment." } }, { "@type": "Question", "name": "Can a creditor object to my Chapter 13 plan?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. A creditor can object if they believe the plan is unfair or not proposed in good faith. The judge decides whether the plan is approved." } }, { "@type": "Question", "name": "What happens if a creditor breaks the automatic stay?", "acceptedAnswer": { "@type": "Answer", "text": "The court can order the creditor to pay your damages. In serious cases, the court can also order extra punitive damages to punish the creditor." } }, { "@type": "Question", "name": "Does Chapter 13 stop foreclosure in North Carolina?", "acceptedAnswer": { "@type": "Answer", "text": "In most cases, yes. Filing stops the foreclosure, and your plan lets you catch up on the past-due mortgage over three to five years." } }, { "@type": "Question", "name": "Will creditors stop garnishing my wages?", "acceptedAnswer": { "@type": "Answer", "text": "Filing Chapter 13 usually stops wage garnishment right away. Your future income then goes toward your plan instead of to the garnishment." } } ] }

Key Takeaways

  • The automatic stay starts the moment you file Chapter 13 bankruptcy.
  • Creditors must stop calls, lawsuits, garnishment, and repossession.
  • Creditors can file a claim and get paid through your court-approved plan.
  • Breaking the automatic stay can cost a creditor real money in damages.
  • Staying current on your plan keeps creditors from lifting the stay.

Attorney Insight

In my experience, the relief people feel when the phone finally stops ringing is huge. The automatic stay gives my clients room to breathe and a real plan to move forward.

Damon Duncan

About the Author

Damon Duncan

Damon Duncan is a Board Certified consumer bankruptcy attorney at Duncan Law, LLP — helping North Carolina families stop collection calls, protect their property, and get a real fresh start through Chapter 7 and Chapter 13 bankruptcies. He is dedicated to guiding clients through the practical realities of financial recovery, including discharging overwhelming medical debt and halting wage garnishments. Duncan Law has served clients across North Carolina since 1996. In addition to the practice of law, Damon leverages his extensive understanding of debt and asset protection to teach Secured Transactions as a law professor at Elon University School of Law.

No Cost. No Commitment. No Judgment.

Have questions about bankruptcy? Let's talk — free.

We answer calls 24 hours a day. A free phone consultation takes 20–30 minutes and leaves you with a clear picture of your options — no obligation whatsoever.